FAQ

Q: How long will it take my order to ship?

A: All shipping and fulfillment is done by me, Claire! Meaning, sometimes packages ship out same or next day, and sometimes it can take up to 3 weeks for orders to be fulfilled. If you are in a time crunch and need your item ASAP, simply send me an email and let me know! cmthompsonart@gmail.com

Q: Help! My order shipped, but I haven’t received it yet after several weeks, or the tracking hasn’t updated. What can I do?

A: Simply send me an email at cmthompsonart@gmail.com ! I will do everything I can to make sure your order gets to you!

Q: Do you ship internationally?

A: Yes! Internationally shipping times vary widely, and I can not guarantee an amount of time it will take your order to get to you. Additionally, if you are concerned about international shipping prices, I suggest only buying things that don’t need to be shipped with tracking (i.e. stickers and zines). Larger items like prints and buttons cannot be shipped in an envelope, and thus are much more expensive to ship.

Q: Do you take commissions?

A: Yes! Please check out my commissions page on this website: commission information

Q: Can you risograph print something for me?

A: Yes! I do printing on commission. Please check out my commissions page on this website: commission information

Q: I am interested in an original work. How can I buy it?

A: Not all pieces on this site are still available or for sale. But, if you have a serious inquiry, please contact via email at cmthompsonart@gmail.com.